Plantronics Voyager Legend UC B235-M (Mobile + Computer) Features: Manage PC and mobile device calls from a single headset with the B235-M Smart Sensor technology for a seamless and intuitive user experience Automatically. View and Download Plantronics Voyager Legend user manual online. Voyager Legend Headphone pdf manual download. How to pair Plantronics Voyager Legend Bluetooth headset - Bluetoothreport 1. How to pair Plantronics Voyager Legend Bluetooth Headset Bluetooth Report 2. How to pair Plantronics Voyager Legend Bluetooth Headset Now. The Plantronics Voyager is the newest addition to the list of voyager headsets. The voyager headsets are famous for their voice clarity and sharpness. The voyager headset has three microphones that are equipped to cancel out. Enjoy an enhanced hands-free experience with this handy Plantronics Voyager Legend Bluetooth headset. It is made of sturdy and durable materials designed for long-lasting use. This Voyager Bluetooth headset features triple.
Plantronics Voyager Legend UC Bluetooth Headset. We are very excited to finally be giving the Plantronics Voyager Legend UC Bluetooth headset an in depth review. We’ve had the headset now for a few months and have had a lot of experience with it. We hope that this review will not only be helpful for those looking to purchase a headset but also for those who already own this particular model and would like to get more out of the experience.
The UC in the name stands for Unified Communications. For this version of the Voyager Legend, the UC designation means that it is intended to work seamlessly across many types of communication devices and formats, such as Bluetooth- enabled landlines, cell phones, Vo. IP, softphones, laptops, desktops, tablets, etc… Officially there are two models that go by the Voyager Legend UC name. The B2. 35 version is built for UC Standard applications and softphones from Avaya. В®, Cisco. В®, IBMВ®, Skype. В® and more. The B2.
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Rated 1 out of 5 by Wesley from Charging Issues As a long time Plantronics customer, I am very disappointed with the Voyager Legend bluetooth headset. I've purchased 2 units within one week and both have failed already.
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Amazon.com: Plantronics Voyager Legend Wireless Bluetooth Headset - Compatible with iPhone, Android, and Other Leading Smartphones - Black: Cell Phones & Accessories. The Plantronics Voyager Legend has a talk time of seven hours, which triples with the charging case. See where it ranks among the best Bluetooth headsets here. The most complete review of the Plantronics Voyager Legend UC Bluetooth Headset, one of the most serious contenders as the ultimate business headset.
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M is the Microsoft- certified version and is optimized for Microsoft. В® Lync and Microsoft OCS 2. Although many aspects of this review can apply to both models, the unit tested was the UC Standard B2.
Make sure you understand that difference so that you will know which one you need for your particular setup before purchasing. The Plantronics Voyager Legend UC Bluetooth Headset is a serious contender as the ultimate work or office communication controller.
It is designed to automatically switch between multiple audio sources as needed. The user can instantly go from listening to any type of phone or computer audio, be it i. Tunes, Google Hangouts, podcasts, internet radio, to using most types of Vo.
IP softphone services like Skype, Avaya, Cisco, or IBM, to making a standard phone call. How it achieves this will be explored later in the review. Things That Require Immediate Explanation.
Not only have we used the Plantronics Voyager Legend UC for the past few months, but we’ve also read many of the prominent online critic and user reviews. They raised a lot of viable questions. We thought we would take everything that we’ve learned and address the two things that we feel deserve the most immediate attention: В 1. Call Quality. The initial call quality of the Voyager Legend UC was absolutely horrible.
How can this be?! We have owned many Plantronics headsets in the past and call quality has never been an issue. We were stunned and massively disappointed. Don’t worry, this ends well!) And to add to the mystery, the headset worked fine on all of our tests with our Mac. Book Pro, our older Samsung phone, on Skype and Google Voice calls, even on Google Hangouts, so why not with our i.
Phone 5s? Was there something wrong with our phone? Every time we were on a regular phone call it was nothing but static, drop outs, and garbled nonsense. The reaction was to immediately snatch the headset off our ear and to apologize profusely to our caller. Embarrassing doesn’t begin to cover it, especially on some of the business calls. That made us try our calls in different environments and to re- check our settings, using friends and family as test subjects of a more patient nature. No dice. Still sub- par performance.
We even ended up scanning the online forums to see if there was any scuttle on the poor performance of the i. Phone 5s’ Bluetooth signal reception. Nothing to indicate the types of issues we were experiencing. We then tried some other manufacturers’ Bluetooth headsets and all of them performed at the level we expected for each device. We would like to consider ourselves reasonably tech savvy here at QTOOTH, but when confronted with a device that really should just work out of the box, we were very frustrated.
The call quality of the Voyager Legend UC was so poor that we quickly lost faith. No one, not even us, has a lot of time to mess with defective or difficult to use technology. We probably would’ve had this review done a month or more earlier if it wasn’t for this issue. Some people would’ve said “Hell no!” and sent it back immediately. However we are of a stubborn type here and, having had such good previous experiences with Plantronics, we decided to give it another go.
This time we did even deeper research online and checked out UC- specific forums. There we came across a post from someone who mentioned how upgrading the firmware on their Bluetooth headset (not a Plantronics) improved the call quality on their Samsung phone. Hmm… oh yeah, firmware.” we mused.
Usually that just fixes or adds auxiliary features and functions. Never heard of it changing the actual call quality before, but it was worth a shot. Off to the Plantronics website we went. After downloading and hooking up the Plantronics My. Headset Updater, we realized that our headset was two firmware versions behind. Interestingly, the most recent update specifically improved performance when paired with phones using i.
OS7, the latest Apple mobile operating system featured on our i. Phone 5s. A few minutes later our Voyager Legend was not only up- to- date but performing like an entirely different headset. We have to admit that this left us feeling somewhere between relieved and a bit disappointed.
Relieved because the headset had now become a more useable product, disappointed because we had struggled with the device for more than a month and the cure was so simple. В Here is a link to the Plantronics My. Headset Updater. Updater How To Video: And just so you know: Plantronics Voyager Legend UC firmware as of the writing of this article, March 1.
V 9. 9. 0 (Now Version 1. October 1. 9, 2. 01. Editor)Plantronics BT3. Bluetooth USB Dongle firmware as of the writing of this article, March 1. V 8. 61. 0 (unchanged as of October 1.
Editor)This incident should come as a warning to Plantronics, and all manufacturers, that they should prominently post somewhere that their product may need updates, both software and firmware, right out of the box. This could be either on the packaging itself or in any manuals or user guides. This was completely lacking in this case. Maybe we just got an older unit and all the ones currently being shipped have the most recent firmware, but we would now recommend that every new owner of ANY headset IMMEDIATELY check the firmware and making sure it’s up to date as part of the initial setup.
Why Did Plantronics Choose A Proprietary Charger Connection?“Why did Plantronics choose a magnetized charger connection that is unique to them?” “How will the user recharge the device if they lose the special chargers, cables or adapters?” “Why didn’t they use a Micro- USB connector like almost every other manufacturer?” “At least Micro- USB cables can be found almost anywhere on the planet!”The above statements were the most common complaints in reviews everywhere, and it made us curious as well. Let’s take a look at what Plantronics provides as part of the Voyager Legend UC accessories package. Maybe it will tell us what their mindset was behind the choice. The set comes with three ways to recharge the device: 1. A 2- foot/6. 1cm USB to Micro- USB cable with a slide- on adaptor to convert it to their magnetized 5- pin connector. A magnetized desk charging base with a hardwired 4- foot/1.
USB cable. 3. A charging case with a magnetized bed that not only hooks to a computer or wall- charger through a Micro- USB- to- USB cable but also has its own internal rechargeable battery that can fully charge the headset twice before the case itself needs to be recharged. All three of these can be used with the included wall plug to USB convertor: As pictured, the wall plug to USB convertor can come equipped with different AC plugs depending on the country where it is sold. Different variations can be purchased separately and should be a very welcomed and convenient feature for travelers. The first method for recharging the headset threw us for a loop… literally!
Why did they decide to use this tiny adaptor? It’s gotta be the easiest thing to lose.
Tiny and black, it could hide itself just about anywhere. Never mind the toddlers in the house, it’s so small we were afraid even we might swallow it. We have to admit that we were a little slow on realizing why the adaptor had a tiny cloth- covered elastic loop attached to it. We knew it was meant to attach it to something, but what?
After a few weeks, while trying to figure out the call quality issues, it suddenly dawned on us. Of course! Wrap the loop around the cable and then pass the adaptor through the loop will secure it to the cable!
Here are a couple of pictures to show what we mean: Step One: Wrap the elastic around the cable near the Micro- USB end of the cable and then pass the adaptor through the loop formed by the elastic. Step Two: Pull the adaptor to tighten the loop and then slide the adaptor onto the Micro- USB connector.
Voila! Now you have something that is at least as large as the cable to lose instead of something smaller than the end of a thumb. Simple enough. But what baffles us is why are they not more specific about it in the manuals and Quick Start Guide? We did notice later that this is subtly pictured in a few of the manual images, but nowhere is there clarification or explanation. It could even be already looped onto the included cable from the factory.
People shouldn’t be expected to figure out small but important details like this on their own. As for the. В 2- foot/6. The Plantronics Voyager Legend UC is meant to be a premium, business class headset. For the $2. 00 retail price, these should come with a high quality USB- to- Micro- USB cable that can easily reach to where people will need it most: the power strip tucked down behind the desk. Perhaps something more in the 6- foot/3- meter variety. Next we’ll take a look at the desk stand charger. It’s 4- foot/1. 22cm cable length is probably adequate for most scenarios, unless the only USB port you have is on your desktop computer… which is most often situated under people’s desks.
Luckily, most recently manufactured monitors and many keyboards have their own USB ports.